Ontario Home Health recognizes that from time to time specific products sold to clients will not meet their specific needs and may be returned for refund. Some products however cannot be returned.

Ontario Home Health will not accept product returns for the following product groups:

  • Custom products.
  • Products without the original packaging.
  • Products without the original invoice.
  • Personal hygiene products or products which have been in direct contact with the skin.
  • Expired or short dated products.
  • Partial units of sale (products from which some units have been used or discarded).
  • Products returned greater then 30 days from the day of sale.

All sales in the above categories are considered FINAL SALE.